Data & Marketing Terms

Last updated: July 24, 2026

These terms explain how Gully Ticketing (“Gully,” “we,” “us”) and the event producers we work with collect, use, and share the information you provide when you buy tickets or register for an event through our platform.

The short version: When you purchase a ticket, we treat your information as data belonging to Gully and the event producer for that event. If you opt in, we (and event producers and marketing partners) may contact you with event information, updates, and offers by email and text. You can opt out at any time, and consent to marketing is never required to buy a ticket.

1. Who is responsible for your data

Gully operates the ticketing platform used by independent event producers (for example, Water Lantern Festival, Color Vibe 5K, and others). When you buy a ticket, both Gully and the producer of the event you purchased for act as controllers of your information and may each use it as described below.

2. What we collect

Your name, email address, and phone number;
Your billing postal / ZIP code and country;
The event(s) you purchased for and the ticket type or level;
Order and payment details (payments are processed by our payment provider; we do not store full card numbers);
Basic device and usage information, and your marketing preferences.

3. How we use your information

To deliver your tickets, receipts, and essential information about the event you bought;
To provide customer service and manage your order;
If you opt in, to send you marketing — news, new dates and cities, and exclusive offers — by email and/or text message;
To promote Gully’s other events and brands, and offers from vetted marketing partners (cross-marketing);
To measure and improve our events, marketing, and services.

4. How we share your information

With the event producer whose event you attend, for event information and their own marketing;
Across Gully’s brands and events, and with vetted marketing partners, for cross-promotion;
With service providers who work on our behalf (for example payment processing, email and SMS delivery, and analytics);
Where required by law, or to protect our rights, safety, or property.

5. Email and text (SMS) marketing

Marketing messages are sent only if you opt in.

Email: every marketing email includes an unsubscribe link. You can also email us to opt out.
Text/SMS: message frequency varies. Message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for help. Consent to receive texts is not a condition of any purchase.

6. Your choices and rights

You can opt out of marketing at any time using the links above or by contacting us. Depending on where you live (for example under GDPR in the UK/EU or the CCPA/CPRA in California), you may have rights to access, correct, delete, or restrict the use of your information, and to withdraw consent. To make a request, contact us using the details below.

7. Keeping your information

We keep your information for as long as needed to provide our services and for legitimate business and legal purposes, then delete or anonymize it. We use reasonable safeguards to protect it.

8. Contact us

Questions or requests about your data or these terms? Email privacy@gullyticketing.com.

We may update these terms from time to time; the “last updated” date above reflects the latest version.

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